Virtual Assistant Phone Answering for Your Civil Litigation Law Firm
Whether you're working on a personal injury case or a consumer fraud dispute, you've got a lot on your hands as a civil litigation lawyer. You'll deal with a variety of clients who need representation from you and their needs. You're probably also swamped with phone calls from people who need help right away, and it's not always possible to give each customer the right amount of specialized attention. There's also the heavy amount of negotiation involved in being a civil litigation attorney, so you won't always have enough time to answer each call individually.
OmniCall Receptionist has the personalized live call answering services you need to assist your clients better. You'll have way more time to consider the details of each case carefully and offer the best defenses for your clients in court.
What Kinds of Cases Do Civil Litigation Lawyers Handle?
The field of civil litigation is broad and covers a wide range of areas litigators specialize in. These are several of the areas litigators often practice:
Anti-trust litigation
Real estate lawsuits
Personal injury claims
Employment disputes
Divorce cases
Medical malpractice claims
Landlord disputes
Intellectual property disputes
These areas of civil litigation are all part of a legal process where there are no civil charges at stake.
How OmniCall Receptionist Can Make Your Job Easier and Less Stressful
As a civil litigation lawyer, your work is often repetitive and involve a lot of mundane tasks like preparing demand letters and creating case timelines and deposition summaries. With all these tasks that are expected from you, it's no wonder you may not always have time to answer incoming calls yourself. You also must appear at trials to represent people and organizations.
That's why OmniCall Receptionist can make your job a lot easier. Here are some more ways we can help you improve your relationships with your clients.
Civil Litigation Clients Will Have an Easier Means of Contacting You
There are often new developments in civil litigation cases where current clients will need to contact you as soon as possible. Your clients will need to know about the most updated details about their case. Instead of wasting time and money on in-house answering services, you can save a lot of money by using our virtual receptionist answering, so these calls are routed directly to you if you don't have time to accept them right away. Your client will have a greater peace of mind knowing that you've received their incoming call and will be available to help them soon.
You'll Have More Time to Focus on Handling the Litigation Cases
Civil litigation cases are long and drawn out and much of the time is spent during the pretrial proceedings, investigations, pleadings, discovery, and appeal. Much of your time will be spent in the discovery part of the case if there's enough grounds for the case to reach the courtroom. Even if this isn't the case and the parties involved decide to settle, there are still many other clients who are going to need your help, and you can't keep them waiting. Our team of virtual receptionists will act as your legal secretary, accepting calls from potential new clients and forwarding the messages to you with all the details of the call. This way, you'll be able to get started sooner on creating a winning legal strategy for your new client.
Your Civil Litigation Clients Will Be Impressed
Our virtual receptionists don't beat around the bush when it comes to adding a human touch with each phone interaction. People get annoyed when they have to talk to a machine that can't understand them at all. Our live call answering specialists are easily trained to ask callers about the things you need to know from them. They're so efficient at their job that you can peacefully have your lunch or go to an important meeting during the 9 to 5 hours of the day and know that a team of highly qualified telephone receptionists is handling the calls for you.
Other Benefits You Get from a Qualified Live Call Answering Specialist
There are several other ways you can directly benefit from using our civil litigation attorney live call answering services. Here's just a few for your benefit!
Sophisticated Client Interactions
Sometimes it's hard for human beings to stay put and pay attention to the other person. That's not a problem with any of our virtual receptionists. All our virtual receptionists have a way of communicating verbally and using strong vocabulary and grammar to give calls the impression of expertise and class. When we speak to your customers, we provide them with respect they deserve and we also never talk down to them.
Intelligent Conversations with Clients
Civil litigation attorneys must talk with customers in a way relevant to the industry. Our virtual receptionists will knowledgeably talk to these clients, so they'll be more convinced to use your civil litigation law firm's services.
Excellent Appointment Scheduling You Won't Find Anywhere
When your clients need to schedule an appointment at your civil litigation law firm, they will speak to virtual receptionists who will ask the most important questions about the facts of the cases. Depending on your hours of operation, we will work within your allotted time to schedule your clients for the days and hours you are available. Once we work out an appropriate time, we will notify you and keep you updated on changes and cancellations from the client.