The stats don't lie: 65% of customers would prefer to contact a company by phone and 75% of those customers want help within the first 5 minutes. How does a busy small business owner juggle the art of customer service? Let your voicemail pick up, providing...
Summer is here and it's going to be a hot one ? great news for Heating, Ventilation, and Air Conditioning Companies! However, is your staff prepared for this influx of calls? Here are a few HVAC answering service tips to help keep your business running smoothly...
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