With daycare closures, Shelter in Place orders, and self quarantining, many Essential Businesses have had an unexpected decrease in staff during this time. However, a Virtual Receptionist Service might be the ticket to help fill in the gaps. What exactly is a...
Are you feeling scattered now that you're having to work from home? We've put together a list of three main points of your business that you'll want to to make sure you have taken care of during the COVID-19 quarantine. ? ? ? Make sure someone is...
With Covid-19 on the rise, companies are quickly moving their employees to begin working remotely. If you've never managed remote employees, there are likely a few challenges headed your way. To ensure you are following the best practices, here are 3 tips we...
Calls are the lifeline to your business. More times than not, a phone call is your first impression to your customers, but is an answering service the right choice? These three questions can help you decide. ? ? ? How many calls do you miss when you or your...
You can't stop it; bad customer service is lurking around every corner. So why aren't more businesses taking advantage of this downfall within their competitors and upping their game to stand out? We'll never know. However, if YOU are willing to rise...
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