Is Inclement Weather Slowing Down Your Business?

Is Inclement Weather Slowing Down Your Business?

Weather can sometimes make or break your business; often times snow days can even keep you from getting to the office. This is where a virtual receptionist service, such as OmniCall, becomes VERY beneficial! Rather than facing dangerous weather to get to the office to...
Quiz Yourself: Is a Virtual Receptionist Right For You?

Quiz Yourself: Is a Virtual Receptionist Right For You?

Wondering if a virtual receptionist service would be the right fit for your business? Take this quick quiz to find out! 1)? ? ? Do you have calls ring in to your business after hours? If Yes: You need a Virtual Receptionist! There's no telling how many potential...
5 Things You Should Never, Ever Say to Your Clients

5 Things You Should Never, Ever Say to Your Clients

Customer service is an ever changing industry. There are more ways than ever to communicate with your customers, but with this freedom, comes more opportunity for mistakes. In customer service, how you say things can be just as important as what you are saying. Simply...