Regardless of how well your business is doing, you are also losing customers…but why? What drives these customers away from your business and into the arms of your competition? As a business owner, of course you want to gain and retain as many customers as...
There are a lot of common questions that we get from clients about how our receptionists will handle difficult situations during calls. What better way to answer these questions than to let our receptionists give you their own personal tips and tricks! The most common...
Why did you start your business? With any luck, it is because you found a passion and a love for what you do. However, owning a business can sometimes require that you do things that do not fall within your passions. This is where outsourcing your phones can be very...
Back to school means it's time for parent teacher conferences, afternoon practices, and the end of summer relaxation, but this doesn't have to be a battle between work and play! Bringing the mobility and freedom of summer into the fall months is not so easy...
It's officially sweet, sweet summertime! For most, that means vacations, peaceful relaxation on those sunny days, and time with friends and family. However, if you're in the service industry, Summer means it is GO TIME. Construction companies, real estate...
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